Teamwork Leads to AS9100 Certification for Permac Industries

Miles Free - March 11, 2014



Permac Industries recently announced that it was awarded the AS9100 certification, on the company’s first try. AS9100 certification is required by many OEMs in the aerospace industry.

I asked a group of employees at Permac what were the unexpected challenges and what made their efforts work. If you are a manager, you might want to jot a few of these down.


  • Weren’t able to foresee many of the additional requirements
  • Weren’t able to understand the impact of some of these requirements on our processes
  • Weren’t really expecting additional paperwork—our previous experience with Quality System implementations were that they helped us “lean out” our paperwork
  • Really had to embrace the authority of piece count and build processes based on count

Enablers of success:

  • We had the right people  in place
  • Those people had both the responsibility and authority to make the system and process improvements demanded by the AS9100 standard
  • They had management support when the changes were difficult to implement
  • They felt that management was confident in their ability to make the changes

Members of the team told me that:

  • Having strong existing systems made their job easier; they didn’t have to reinvent anything.
  • They needed to tighten up procedures
  • They needed to add some additional procedures
  • They have focused more on supplier and production control

Congratulations to the team at Permac for getting this done right the first time.

Do you have a success story to share?


Originally posted on blog.