Permac Industries recently announced that it was awarded the AS9100 certification, on the company’s first try. AS9100 certification is required by many OEMs in the aerospace industry.
I asked a group of employees at Permac what were the unexpected challenges and what made their efforts work. If you are a manager, you might want to jot a few of these down.
- Weren’t able to foresee many of the additional requirements
- Weren’t able to understand the impact of some of these requirements on our processes
- Weren’t really expecting additional paperwork—our previous experience with Quality System implementations were that they helped us “lean out” our paperwork
- Really had to embrace the authority of piece count and build processes based on count
Enablers of success:
- We had the right people in place
- Those people had both the responsibility and authority to make the system and process improvements demanded by the AS9100 standard
- They had management support when the changes were difficult to implement
- They felt that management was confident in their ability to make the changes
Members of the team told me that:
- Having strong existing systems made their job easier; they didn’t have to reinvent anything.
- They needed to tighten up procedures
- They needed to add some additional procedures
- They have focused more on supplier and production control
Congratulations to the team at Permac for getting this done right the first time.
Do you have a success story to share?
Originally posted on pmpaspeakingofprecision.com blog.